![]() If disabled, messages and files are not stored in Zoom’s cloud, but messages sent to offline users can be received for up to 7 days (depending on the local storage setting).īy default, the cloud storage retention period for messages is 2 years, but account owners and admins of paid accounts* can change this length of time to as short as 1 day or up to 10 years. Understanding cloud and local storage Zoom Cloud StorageĮnabling the Store messages in Zoom’s cloud setting means that messages and files will be stored in Zoom’s cloud storage, allowing them to be viewed, downloaded, or deleted by account owner or admins in the Chat History report at any time within their chosen cloud storage retention period. ![]() View and edit access to the Chat history privilege in role management.Prerequisites for managing chat storage retention How to change Team Chat message storage settings.Using Zoom Cloud storage also allows account owners and admins to view, download, or delete stored chat messages (within their chosen cloud storage retention period) through the Chat History Report.Īccount owners and admins can set these retention periods for all users on the account, as well as different retention periods for user groups. ![]() All messages older than the designated retention periods are deleted. ![]() Account owners or admins can choose how long chat messages are stored in the Zoom Cloud and on local devices. ![]()
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